Managing your subscription

Change plan

Open app.offalerts.com/plan and choose the plan you want. What each plan includes is on the pricing page.

See your current plan and cancel

Open app.offalerts.com/account-plan. It shows your plan and when it renews, and it’s where you cancel. You can cancel at any time; you aren’t billed again afterwards.

Invoices and past payments

Open app.offalerts.com/account-payments.

A payment failed

Card payments are handled by Stripe. If a renewal fails, your bank usually declined it: check the card hasn’t expired and has funds. If you can’t see a way to update the card, email us and we’ll sort it out.

A charge you don’t recognise

Email [email protected] with the date and amount. We’ll find it and explain or fix it.